Frequently Asked Questions

Product Use and Maintenance 

Cleaning is simple. For the Portable Unit, use a mixture of dish soap mixed with hot tap water, pour into the unit and shake, then rinse with hot tap water. If you notice any build-up, you can use a natural cleanser like white vinegar if needed. You can also put it on the top rack of your dishwasher.

Our units are essentially maintenance-free! Due to the continuous flow and vortexing action, the Whole House and other inline units are self-cleaning and generally do not require manual maintenance.

Our Portable Unit is designed for maximum convenience and portability. It measures approximately 7.25 inches long and 2.5 inches in diameter.

To use it, simply pour water slowly through the unit's opening into your glass, bottle, or pitcher. The water passes through the double-helix vortex chamber and is instantly structured. It's ideal for travel, restaurant use, or structuring any water source on the go.

It mimics a mountain stream! Our units contain a specially designed chamber that forces the water into a powerful, swirling vortex. This chaotic motion breaks up the water's disorganized molecular clusters and forces them to reorganize into their natural, beneficial hexagonal structure—making the water "alive" and ready for easy cellular absorption.

The blue color is primarily an aesthetic choice that aligns with the visual appeal of clean, vibrant water.The blue color we have chosen is a translucent Dinshaw filter color. The color is aligned with uplifting and the crown chakra, one method of programming water. Also, by filtering ambient light into the water, imprints that frequency into the water.

Absolutely not. Our technology is a simple flow-through system. Every drop of water that enters the unit is instantly structured and exits the other side, ready for use. There is zero waste water produced, making our process one of the most environmentally friendly ways to improve water quality and maximize hydration.

Benefits and Effects

The primary benefit is optimal hydration. Because the water is in a more bio-available state:

  • Enhanced Absorption: Your body can absorb the water more efficiently at the cellular level.
  • Detoxification Support: The water supports the body's natural processes for flushing out toxins.
  • Increased Energy: When your body doesn't have to spend energy reorganizing disorganized water, that energy is available for other biological processes.
  • Mineral Coherence: Structured water helps maintain the beneficial energetic imprint of essential minerals.

The savings are dramatic. Based on the cost of our Portable Unit ($279) and an average daily consumption of 4 bottled waters ($6.00/day):

  • Break-Even Point: Just over 2 months.
  • Annual Savings: Approximately $1,911.00 after the initial purchase.
  • The Portable Unit is a one-time investment that saves you thousands and provides superior water quality for life.

No. Structured water is simply water in its most bio-available form. It may actually improve the efficacy of your supplements by enhancing cellular hydration and nutrient absorption. Structured water allows your body to process and absorb whatever you consume more efficiently, ensuring your cells are fully hydrated and ready to utilize vitamins, minerals, and other compounds.

Yes, absolutely! Structuring the water benefits everything it touches. Customers report:

  • Softer Skin and Hair: Structured water can reduce the surface tension, resulting in a "wetter" feel that can improve lathering and rinsing.
  • Less Scale and Hardness: The organization of the water molecules helps to prevent hard water minerals from sticking to surfaces and pipes, often reducing scaling and mineral buildup over time.
  • Healthier Plants: Plants and gardens thrive on bio-available, structured water, often showing increased vigor and better nutrient uptake.

Many users report that structured water tastes noticeably smoother, softer, and cleaner than tap or filtered water. Because the surface tension of the water has been reduced, it often feels "wetter" and lighter on the palate, making it incredibly easy and enjoyable to drink large amounts. This improved taste is one of the key reasons people find themselves effortlessly increasing their daily water intake.

No, not permanently. While heating water can temporarily change the organization of molecules, the inherent energetic coherence given by the structuring process is stable. Once structured water cools down, it returns to its organized state, maintaining its beneficial properties. Hard boiling definitely affects the structure. It’s entropy, cooling the water adds structure. It is recommended to soft boil water. Tests show the water remains structured after soft boiling.

No, structured water is not a medical remedy. We cannot claim that structured water cures, treats, or prevents any disease. Our units simply provide your body's cells with highly organized, bio-available water, which optimizes your natural bodily functions—including detoxification and hydration—allowing your body to perform its best.

While we do not have specific claims that structured water blocks EMF radiation, the increased energetic coherence of the water is thought by many to create a more resilient and harmonious biological field, potentially mitigating some of the environmental stress caused by EMF exposure.

Structured water does not chemically neutralize toxins like chlorine or lead. It supports your body's ability to handle them. By optimizing cellular hydration and detoxification pathways, the body is better equipped to naturally process and flush out toxins, but the toxins must first be removed by a filter.

The main benefit is optimal cellular hydration. Users commonly report a noticeable increase in energy, better nutrient absorption, softer skin and hair, and improved taste in their water. For your home, the structured water also helps reduce mineral scale and hard water build-up in pipes and appliances.

Water Quality and Comparison

If your tap water is safe and has been tested, you can use your Portable right at the tap. If you have issues with the quality of your water, you should consider using high-quality, filtered water (like water from a carbon filter like MultiPure or an RO system) and then structure it. This ensures you have both clean water (filtered) and alive water (structured).

They are completely different concepts!

  • Alkaline Water is focused on pH (potential hydrogen), often achieved by adding minerals or using electricity (ionization). It's a chemical change.
  • Structured Water is focused on molecular geometry (the shape and organization of the H₂O molecules). It's a physical/energetic change that occurs without adding anything to the water.

You can structure any type of water—including filtered, distilled, or even alkaline water—to enhance its hydration properties.

They have different jobs. Reverse Osmosis (RO) is a filter that physically removes particles and chemicals. Natural Action units structure the water, which is an energetic process. They work best when used together: filter first, then structure.

No. The vortexing process happens in seconds and does not heat or cool the water. Once water is structured, it retains that structure, even when heated, cooled, or frozen. Structured water molecules are more stable and organized, meaning you can store it in a container, refrigerate it, or freeze it into ice cubes, and it will retain its beneficial properties.

Filtration is essential if you have contaminants in your water.

  • Filtration (The Clean): Removes physical and chemical pollutants like chlorine, fluoride, microplastics, and heavy metals.
  • Structuring (The Alive): Restores the water's energetic vitality and makes it bio-available.

We believe in the Dual Approach: First, use a high-quality filter to remove the bad stuff, and second, use a Natural Action unit to revitalize the water, ensuring it is both clean and alive.

No. Structuring is a physical, energetic process—it reorganizes water molecules to enhance their bio-availability, but it does not physically remove contaminants like chlorine, lead, fluoride, or PFOA/PFOS. This is why we emphasize the Dual Approach. Depending on your water quality, we recommend using a high-quality filter to remove the toxins first, then structure the water to restore its energy and vitality. We offer whole home filtration along with under sink solutions.

The water is structured by the vortex motion created inside our unit. This motion forces the water molecules to snap into a specific, natural, small, and repeating hexagonal pattern, just like a snowflake or ice crystal. This pattern is what makes the water optimally bio-available for your cells.

Logistics and Assurance

Yes, we do. We specialize in a Dual Approach solution. We offer customized whole-home filtration systems designed to remove physical contaminants specific to your water source, which are then followed by one of our Whole Home Structuring Units.

Check our our Whole Home Solutions Here

We stand by the permanent technology in our products. All Natural Action units are backed by a 10-Year Manufacturer's Warranty. Since there are no moving parts and no filters to replace, the physical structure designed to create the vortex is permanent and guaranteed to last.

Product registration is handled online via our website using this link. This activates your warranty and ensures you receive any important product updates.

Please log into your order using your email addressor use our RMA Form to complete your Return or Exchange. We will provide you with a Return Merchandise Authorization (RMA) number and detailed instructions for packaging and shipping your unit back to us.

After obtaining an RMA number from customer support, returns and exchanges are sent to our main distribution center at Natural Action 41353 Schadden Rd Elyria OH 44035

Installation is straightforward for any standard plumber. Our Whole House Units are designed to be installed on your main water line, typically taking a plumber less than an hour. The unit is simply plumbed into the line, as it requires no power, grounding, or complex hookups. We provide detailed instructions and technical support to ensure a seamless installation process.

No. The technology is permanent. Unlike filters that degrade and need replacement, Natural Action units use principles of physics and flow dynamics (vortexing) built into the design of the unit's components. Since there are no moving parts, no chemicals, and no electricity, the ability of the physical structure to create a vortex and re-structure the water will not diminish over time. Your unit is a lifetime investment backed by our warranty.

Our units are constructed from high-quality, durable, and non-toxic materials designed for contact with drinking water. The primary materials are Food Grade/BPA-Free Plastics, depending on the model. We prioritize materials that ensure the purity of your structured water and do not leach any harmful chemicals. All internal components have shungite and ancient quartz and are designed to facilitate the vortex without introducing external contaminants.

No, absolutely not. Our units are installed after any existing filtration system (like RO or carbon filters). They are passive, non-electric, and non-mechanical devices that simply thread into your plumbing or sit externally. They do not alter the flow rate or pressure in a way that would interact with or void the warranty of your existing filtration equipment.

We offer a Satisfaction Guarantee (e.g., a 90-day satisfaction period). If the unit does not meet your expectations, simply contact our customer service team to initiate a return or exchange within that window.

You should receive an automated tracking number via email once your order ships. If you haven't received it, please check your spam folder, or contact our customer support with your order number, and they will provide you with the latest update.

Solutions For All Lifestyles

Natural Action Whole Home and Lifestyle Water Solutions