Warranty Registration

New Product Warranty Registration

The Natural Action limited lifetime warranty coverage of (10) years covers manufacture defects or quality issues. It is also accompanied by a 90 day customer satisfaction guarantee from the date of delivery. The warranty does not include misuse, abuse, sunlight damage, improper installation, freeze damage, natural disaster or blemishes from the manufacturing process.

(Order and serial numbers are not required. Providing order and serial number data will help facilitate processing the registration. Most serial numbers are etched on the body of our units or on a label. Our Portable Units do not have serial numbers.)

Warranty Terms:

  • Only products ordered directly from the NaturalAction.com website or an authorized dealer are eligible for warranty coverage.
  • Orders from Amazon and unauthorized resellers are not eligible for warranty coverage and should be returned immediately.
  • Customers who order from these platforms who return their items can email their receipts and proof of return to us at customerservice@naturalactiontech.com to receive compensation in the form of a discount for the inconvenience.
  • Natural Action is not liable for improper installations. We recommend using license and bonded installer on all home, pool, under-sink, commercial units. Misuse or improper installation may void your warranty and possibly cause subsequent water damage at your own liability.
In no event shall Natural Action or its suppliers be liable for any damages whatsoever (including, without limitation, incidental, direct, indirect, special and consequential damages, damages for loss of business profits, business interruption, loss of business information, or other pecuniary loss) arising out of the use or inability to use this Natural Action product, even if advised of the possibility of such damages.

This all in effort to best serve our customers and preserve the quality and integrity of our products.

Please Click Here for the EXCHANGE/RETURN form if needed.